cupshe customer service email

Very happy about this and would shop again with Cupshe! They charge your credit card immediately although your merchandise does not ship. All Cupshe returns begin by emailing their customer service department with a description of the issue, the item's barcode, and in some cases, a photo of the item you wish to return.. Adding a filter of bottom coverage would help the website searching. Unfortunately, we only offer return labels for US orders. Please try again. 1. Thanks for ordering from cupshe.com. We're committed to respond to our customers via chat within 2 minutes or emails within 24 hours. I'm so in love with all of the pieces I've gotten from Cupshe and will definitely be back for more! 2. I bought beautiful cover ups too. Plus I love the discounts! 2) If you have not received your entire order by the expected delivery date, please contact our Customer Care Team so we can look into this for you as quickly as possible. Please try again. Will purchase again. privacy policy. Cupshe had my swimsuit delivered in less than a week which was awesome. Beautiful products and extremely speedy, helpful customer serice. Unfortunately I had trouble tracing my order but it arrived sooner than I expected, so I am very very happy with the service. We can accept your refund request if youve received your pre-order items within 30 days upon delivery. Why cant I request a return on your return page? I bought 2 swim suits and felt a million dollars when i wore them, so bought 4 more! Purchased two suits. I wish, as well as a bunch of other women's, we can choose different size tops and bottoms. 53. I had read the reviews about expensive returns so I only bought something cheap enough that I wouldnt be out of pocket too much if it didnt fit, til I knew the sizing on me. 2) It is your responsibility to ensure that your credit card account is not closed or canceled. Oops, there was a hiccup! Shop Women's Cupshe Size L One Pieces at a discounted price at Poshmark. Please try again. You make a purchase through www.cupshe.com. Reply from Cupshe. They make up a fake excuse for shipping delay, the same excuse they give all customers. They are very well made! Contact Us | Cupshe NEED TO GET IN TOUCH? If you have any other questions, please contact our customer service team via the Contact Us page. Remember to take extra care to pack your return package properly, so they don't get damaged on the way - we are not responsible for any returns until they reach our return address. My go to place whenever I need a beautiful, size inclusive swimming suit! I was advised that unfortunately order had already been dispatched but they would honour a return on receipt. You make a purchase through www.cupshe.com. Buy 49.00 more to get Free Shipping in UK! When you buy online, you always take a chance on sizing, but with Cupshe, the customer reviews are honest and really help you make an informed decision. Thank you Cupshe! Cupshe.com Shipping & Delivery Time in the US. Ive bought nine bikinis so far and loved them all. $5 OFF. 9. Both arrived on time, they seem good quality and look like the pictures. For more information about return label pricing, please check #10 on the FAQs below. Fit is almost always true to size. I always find what Im looking for and Im tough to buy for. Date of experience: June 10, 2016. Dear customer, thank you for your affirmation of our Cupshe. You can ask the customer service team or check the return and exchange policy on the website by yourself. Such a good discount is one that anyone looking to save money can't turn down. Only $49.00 more to get them FASTER & FREE in US ! Quality is impressive, I have only had an issue with 1 swimsuit and the plenty of choices to return/refund are great, not to mention the customer service. I will be back for more!!!! Shipping reasonable 5-7 days. Awesome return policy with great customer service agents. 3. So you need to act fast. Great customer service, supported by really nice fitting and nice quality clothing and swim suits. What should I do? I've received a damaged or defective item. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. 3. Simple and easy and did not have to deal with the hassle of a return. * Note: We currently are unable to offer a free returns service, so return shipping must be made at your own cost. *Subscribe to Enjoy more choices for 1st Order! New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. We are deeply sorry for your unpleasant shopping experience here. Easy checkout, fast delivery, responsive customer service. We are the Next step in that evolution. I will definitely order from them again. 2. Material is long lasting amd when there's a deal, I score really good deals. Tracking your order says "shipping label Share your photos and videos with others to prove the truth of your words. I am amazed at how great every CUPSHE swim suit I purchase fits me. | Read 101-120 Reviews out of 6,091 Was pleasantly surprised, delivery took about 6 days, materials arent super high quality but products were exactly as pictured. The sizing is a little off, but that's to be expected. 3. Jan. 1, 2023. 2) Return/exchange request made over 30 days time frame cannot be refunded. Privacy Policy. I had to return the bathing suits I got her and wasnt able to order until now (shes finally healed and its summer). Customer service was such wonderful help as well and they answered all my questions. We apologize for any inconvenience. I had one point of tension when I was not able to apply coupon codes that were provided to me from a previous return and then a brief experience with what I would consider to be mildly unprofessional customer service reps. If your bank account has closed since you've made the purchase, you will need to contact your bank directly for information on how to receive the funds. Description: Never worn, new with tags, cupshe push up one piece. Absolutely love the Estelle Shimmery Back Hook Bikini. 3) If you card is lost or stolen but you need a refund, please let us know as soon as possible. Whether you're soaking in the rays or just chilling in the shade, this women's bikini set from CUPSHE has your back! By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. I recently ordered 7 and they never disappoint. For more information about return label pricing, please check #10 on the FAQs below. Buy on Amazon: 6: luvamia Women's Two Pieces . The brand often runs sales and promotions that can save you money on your purchases. Thank you Cupshe for making beautiful swimwear for all body types. I ordered for me and for my teenage daughter swimsuits and dresses. Really quick postage as well. Great clothing at a low price. Great customer care & high quality bathing suits. Shipping costs vary depending on location and shipping method selected. I bought from Cupshe directly after buying one from Target first. We use cookies to give you a better shopping experience. Great products. I can't wait to wear them during my holidays. What should I do? Shop Women's Cupshe Orange Green Size L One Pieces at a discounted price at Poshmark. Love the options. I will be filing a complain with the BBB next. 6. How can I apply a promo code or use a Gift Card? You'll enjoy exclusive deals, offers and rewards. Can I exchange for a smaller/bigger size? Our Editor 10 swimsuit for mom belly Review: 1. Check your confirmation email to see if your order will arrive in multiple packages. As an Amazon Associate, we may earn commissions from qualifying Extra 15% Off $69+ [Subscribe to Get Code] I ll definitely order again AMAZING. UK based and honestly cany fault this site. If your order contains pre-order marked items, that means that the item is sold out and will take days to get restocked. Will purchase from this website again. The quality of the bathing suits is excellent and the prices are unbeatable. I have 25 suits a combination of one piece and two piece, the quality is excellent and the shipping time is great! The customer is responsible for all return shipping fees. Please note that purchases made with coupons cannot be returned or exchanged. You can sign up for the Cupshe Rewards program. We do not offer Freight To Collect (FTC) services for returns. Read More. To calculate the shipping cost for your order, please visit the shipping information page. Refunds are credited to the original form of payment. How do I submit a return or exchange request? If your order has shipped, please contact our customer service team to initiate a return. We have sent you an email with some solutions. You can also go to to sign up for membership rates. and 4) When we receive your package, we will process your refund as soon as possible. MORE+. See our The swimsuits are the best! Here is how their fraudulent business works. They fit so well and the designs are great for my body type. Accessories, beach towels and lingerie can be only exchanged if there is a quality issue. (888) 892-5279. Refunds are issued to your original account or as a CUPSHE Cash Coupon**, which can be used as store credit. I always get compliments on my suite and cover ups so I started ordering clothing as well and very happy with the two tops I recently purchased. I contacted customer service, received a credit then ordered a small. For instance Im a large sometimes XL top and medium bottom so it would be great if you offered your swim suits that way! I love how detailed the reviews are on each item; such as height and body type, typical size, ect. Include the order number, a photo of the defective/damaged product, and a short description. Low rise sits on the hip. It ships within a couple hours. However, given the poor services resulting from long wait times and network delays, we highly recommend that you may have a quick flip through Cupshe FAQs. 4) We are unable to accept returns or exchanges on any gifted items as we are only able to refund to the original source of payment. Material is thick enough to feel substantial. Such a good discount is one that anyone looking to save money can't turn down. Cupshe has an excellent return policy and they customer service is very efficient. I was surprised because they didn't want the swimsuit returned. Reply from Cupshe. We currently are unable to offer a free returns service. Prices are fair, styles are great. I probably have like 15 bathing suits from cupshe and I love them all! Beautiful flattering bathing suits at reasonable prices. and Cupshe was founded in 2015 by the team celebrating the beach lifestyle; Few people dare to believe that beautifully designed swimsuits and costumes need not cost a lot of money. The items I received are really nice and seem to be good quality. I am a bot, and this action was performed automatically. *Due to current situations, your credit cards refund may require an additional 3-5 days to process. That really helps me figure out what size I should order. Some debit cards might not be accepted at checkout. and I contacted customer service to see if I could change order. Our swimwear comes with a removable hygiene liner to ensure your safety. Are the customs duties included in the shipping cost? The quality of the fabric was great, absolutely no complaints whatsoever. This complaint was posted by a verified customer. All return requests must be initiated within 30 days your package has been delivered. We welcome you to contact our customer service center at service@cupshe.zendesk.com to arrange a returning or exchange. I had a coupon that expired. Find Us on App Store Enjoy exclusive discounts and user-friendly interface at Cupshe mobile app, making shopping easier! Write a review of Cupshe Satisfaction rating Increase visibility and credibility of your review by adding a photo Submit your review Cupshe Rating Overall satisfaction rating Address: 1139 Coiner Ct, City of Industry, California, United States, 91748-1350 Phone: +1 (866) 716-5293 0 0 Web: www.cupshe.com Add contact information for Cupshe terms of use If you have issues requesting a return, please check the following scenarios: 1. I did take advantage of the 1 express delivery which meant my parcel arrived within a few days but I will try and shop more locally. The two bathing suits I got are high quality, soft, and fit well. The return policy was easy to follow and made for a positive experience. when you purchase a product that is clicked through one of the outbound Sign up and start shopping today to enjoy savings on all products by using our promo codes. 4. Sold by jessiedurbin9. privacy policy. Florals and stripes and side panel that gives it a slimming effect. Ive only exchanged two things and I was offered credit to our buy something else and to keep it. Ordering from Cupshe may be my go-to from now on! Share. 1) For hygiene purposes, worn clothes cannot be refunded, unless there is a quality issue. FEATURES If you placed the order as a guest, please check your refund status by clicking "Start Return" in the website footer. terms of use Accessories, beach towels, lingerie and items marked as FINAL SALES cannot be returned or exchanged, unless there is a quality issue. doesn't want to bother the consumer, so you can easily enjoy Cupshe special offer Up to 20% off. Yes, pre-order items are refundable. terms of use privacy policy, See our 3. Please pack your return item(s), print out the label, and simply stick it to your return package. The customer service is very good and shipping was fast. Only $49.00 more to get them FASTER & FREE in US ! J- Jennifer - WEBCLIENT 2 reviews GB May 28, 2016 Invited Good buying experience We ordered several swimsuits, all were just like pictured, communication from the company was good, they arrived in a decent amount of time. 1. Want to get what you want at a low price? Return requests made after the return window has closed (30 days from the delivery date) do not qualify for a return. And your goods will be delivered for free. You will be required to reply with your selected refund option in order to proceed. Share now and start earning! 1. Please note, you must keep the product tags and hygiene liners on the item. The fit is perfect and the bikini is exactly like the photo and what I expected. We use cookies to give you a better shopping experience. Limited Time. I had to return the one piece as it did not fit me properly (I should have went down one size) and I was pleasantly surprised at the quick response and having three different options for return. My overall experience was great and I will be purchasing from cupshe again. We will accept returns within 30 days of delivery. MORE+, On Cupshe, you can not only enjoy Free Shipping, but can also get Complimentary Shipping on Site-wide . 2. Jun 13, 2016. Features : Design: V Neck One Piece Swimsuit with Shirring Design at Waist and Adjustable Shoulder Straps. Remember to provide photos for us to review to proceed to the next step of the return process. I ordered four suits, 3 are two piece, 1 is one piece. What should I do if my package is missing an item? No nasty surprises. Additionally, extreme inclement weather can cause delays in deliveries as well, so please wait patiently. With no extra cost incurred. That has not happy with my orders from Cupshe. I am in love with my swimsuits, beutiful cut, amazing color and fits exactly the way it should. How do I submit a return or exchange request? 20% Off $129+ Store-wide at cupshe.com applies to bills generated on . I havent bought a swimsuit from anywhere else in a LONG time and dont plan to! We are deeply sorry for your unpleasant shopping experience here, if any dissatisfied item, please contact our customer service center at service@cupshe.zendesk.com. Sold by kbudgetboutique. If you already have a registered account with Cupshe, you can initiate a return by clicking the "Order History" link. Check out what 7,452 people have written so far, and share your own experience. Must Be Member.. With it, saving Free Shipping is so close. FREE SHIPPING & EXTRA 10% OFF FOR NEW SUBSCRIBER. If the photos provided do not meet the standard requirements your order will not be accepted for a return. Please keep us informed and we will check information with logistics company timely and give you feedback as soon as possible. Gift cards and items marked as flash sales, final sales & special sales are not eligible for returns or exchanges and will not be refunded. Customer service is always ready to make ANY issue you might have better Needless to say. We may be paid a commission if you buy a Recommend with Cold Water. Your bag is empty. Yes! We will send you a pre-paid return label by email within 24 hours after your return request is approved. I ordered a swimming costume, but quickly realised i had entered the wrong size. Please ONLY ship it to the return address that we provide and not to the address on your original package or your return will not be received. 7. Reply from Cupshe Mar 19, 2018 Sorry for your inconvenience. This is required for return or exchange. Only $49.00 more to get them FASTER & FREE in US ! If you need more help, feel free to contact our Customer Care Team. Great to shop on! We have sent you an email with some solutions. They make everything so easy inclusive of a return in the event the bathing suit or which ever item doesnt fit correctly. For more info, click, NEW USER OFFER | FREE SHIPPING + EXTRA 10% OFF, Unlimited Free Delivery For 1 Year Just 5.99, Subscribe & Get Extra 10% Off/Free Shipping. I was able to exchange the items without a problem. Your order has shipped in multiple packages. links within this website. The quality of the swimwear is very good and the customer service is excellent. What payment methods does Cupshe accept? I feel like Im in Candyland!! Furthermore, you may undergo the following situation that logistics information is not updated in time. 13 Feb 2016. They give you fake expedited shipping. New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. 3) Only orders purchased on Cupshe.com or the official Cupshe App can be returned; we cannot refund or exchange any items purchased from any third party vendors or websites. I have to say Ive been shopping with cupshe you a long time even well before Covid. Reply from Cupshe. Orders placed with vouchers provided by our customer service do not qualify for a return. Please note that purchases made with coupons can not be returned or exchanged. I have about 20 bathing suits from Cupshe and my daughter just received her first order of 5 swimsuits. CupShe has an average consumer rating of 1 stars from 35 reviews. I cant speak on return process, as i am definitely keeping my items and would recommend to others struggling to find actually stylish plus size swim wear. Please contact the moderators of this subreddit if you have any questions or concerns. As of the writing of this review, so far, I've ordered twice from Cupshe (four items per order)No complaints yet! We're happy to help you exchange for the right size within 30 days of the delivery date. Why do people call Cupshe customer service? Fast shipping and buyer protection. How can I do this? We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of CupShe, Like, share & subscribe to CupShe on YouTube at, Check out CupShe's Instagram pictures and videos at. If you wanna initiate a return, please clicking " Start A Return ". Unfortunately one of them did not fit me and had to ask for a refund. Ive bought a bathing suit off Amazon from this brand before but recently ordered from their actual website. Return instructions will be replied once receive your request. Need to make a return? Date of experience: 04 February 2016. I'll come back for sure. Make a hotline appointment We will call you back on the time you choose Submit a ticket We will get back to you within 24 hrs Need help? 2) Product name or SKU number (you can find this in your confirmation email). Stop sitting on the fence, just take action and enjoy the discount. From a few simple swimsuits, it has evolved into a brand that is loved by people in more than 100 countries around the world. and The swimsuit I ordered was too small, so I enquired about a refund. 2. Weve had fast delivery and great customer service. You'll enjoy exclusive deals, offers and rewards. If you're ok getting a credit or being refunded a % of your order and keep the items, if it doesn't fit then I'd say order. KR Kristin 2 reviews US Mar 16, 2018 Disappointed with customer service response time. One fit great, the other not so much. Sounds great, right? Our customer services are trying best to help you and put forward your request to upper immediately when they could not solve your problem. No response. Once the package is received your return will be completed. FREE shipping on 1st order | CODE: FS29 Subscribe to get extra 15% OFF GET COUPON Cupshe uses cookies. You've come to the right place. PS the dresses and cover ups are on point too! Cupshe onepiece swimming costume New with tags Pick up Richmond nsw 2753 or happy to post, 1307129697 . Very impressed to date they have definitely gained a loyal customer!!! Fast shipping (came in sooner that expected) and great quality products. The process for replacement was so easy. If you continue However, the sizing for plus size runs small. Once we receive the return package and determine that it's eligible for a refund, you can refer to the following chart for an estimated timeframe on when to expect to receive your refund: *If you do not receive a credit to your account within timeframe mentioned above, please contact the issuing bank of your credit card. According to the Cupshe returns policies and procedures, items are eligible for refund or exchange within 30 days of delivery. I definitely recommend shopping with Cupshe!! Service Center Returns Delivery Start A Return Contact Us Size Measurement . We also support AUD and EUR on our Australian and European sites. 2 conversations using the online chat service, one in which I was told that the case had been escalated and a manager would contact me. Variety of styles. See our In terms of styles and cuts, the company has made it a mission to offer designs for everyone. Secondly, if you don't know clearly about our promotions, please do send our customer support an email at customercare@cupshe.com or contact us via live chat and our team will get this resolved for you. Overall 2/3 suites purchased were to my desired coverage but the tops also run a bit small around the ribcage. 5. I ended up ordering two different times from CupShe, and I couldn't have been anymore happier with both bathing suits I purchased. See our Cupshe's customer service is excellent. It was just in time before my birthday trip to San Juan. Their items fit true to size and shipping to Canada is always a reasonable amount of time (never more than 1.5 weeks). 2023 HotDeals.com, All rights reserved. We use cookies to give you a better shopping experience. Fast shipping. CA. The latest review No delivery. Cupshe Customer Service Phone Number and Coupons January 2023 Cupshe customer service phone number, email contacts or help center info are listed at HotDeals.com. Read on and know which is right for . Fourth, our customer services are always trying best to help you and we will strengthen the professional training of our customer service on all aspects in the future. Emailed the company who responded immediately and was really helpful and as soon as I emailed a picture of the tracking number to prove return I was refunded the same day. Love all the super cute designs! Offers like Cupshe special offer Up to 20% off don't come around every day. The swimsuit is made out of good material. 17. Affiliate Cooperate Affiliate Programs: All return and exchange requests must be initiated within 30 days of receiving the order. What a beautiful swimsuits! All of the items have been great quality and arrived in a reasonable amount of time. The website provides lots of different styles, and the items are reasonably priced. Share now and start earning! Please check your spam mailbox if you don't see it. I received the wrong item. Please see our return policy for more details. 3. Cupshe has a consumer rating of 3.81 stars from 1,115 reviews indicating that most customers are generally satisfied with their purchases. Get ready to see some cute styles heading your way! Tracker has not been updated since the 25th of March 2022. The charge of return label increases according to the number of items you refund. Are there any items excluded from the return policy? Oops, subscription failed, please try again. Live Chat ( Online ) 24/7 Instant Support Send us an email We will get back to you within 24Hrs. Only $49.00 more to get them FASTER & FREE in US ! Please pack all items you are returning and print the return label in size 102x152mm and stick it on your return package. privacy policy, See our Marco was the best! Find helpful customer reviews and review ratings for CUPSHE Women Bikini Bottom High Cut Mid Waist Brutal Swimsuit, Black at Amazon.nl. I ordered a dress for an upcoming wedding which was to small. Can I return an item purchased with a coupon? Their purpose remains the same all along, which is to make sure that consumers get the best products they want. I have gotten tons of compliments and I feel great when wearing them. Affiliate disclosure: Hotdeals.com uses affiliate programs for 3. Please contact us within 30 days of receiving your package. My wife had an accident last year and couldnt go swimming. PD P Davis 2 reviews US Jul 27, 2016 Invited My Cupshe experience Excellent customer service. The competitions prices and suits don't compare! If you placed the order via the registered account, you can request a return or an exchange by clicking the "Order History" link on your account page. We ordered the one piece in the incorrect size. You can also go to to sign up for membership rates. Incase you receive a damaged or defective item, please get in touch with us and we'll try and sort it out for you as soon as possible. They were quick to resolve any issues and I absolutely love my purchase. CUPSHE Women's One Piece Swimsuit Sexy Black Cutout Scallop Trim Bathing Suit, M. Features : Design: Black Knotted Scalloped One Piece Swimsuit. Fast delivery, full service customer support. Refer a friend and earn rewards! What is my return shipping cost?/ Will you pay for the return shipping cost? Get ready to see some cute styles heading your way! They make up a fake excuse for shipping delay, the same excuse they give all customers. Is this your company? I even told family members about my great experience with cupshe. I recommend. Share now and start earning! Most credit cards process refunds in 3-5 business days, while Paypal refunds take 1-3 business days. terms of use They all fit perfectly except one. I needed assistance with an order that had not processed a coupon code. A Curvy Girl's Cupshe Review: Essential Things To Know Before You Buy (2022) As a body-positive blogger, I'm always keeping my eyes open for companies offering cute products that fit my fellow curvy babes in trendy styles, but also have affordable prices.. Cupshe isn't branded as a plus size swimwear company, but Cupshe bathing suits go up to size 4x which thrilled me. I used the chat icon in the bottom right corner and had all of my questions answered quickly. Please try again. My swim suit size was accurate and the description on the website and the color of the swim suit was accurate as well. Only $49.00 more to get them FASTER & FREE in US ! Not offer Freight to Collect ( FTC ) services for returns get Extra 15 OFF. Tags Pick up Richmond nsw 2753 or happy to help you and put forward your.. Reviews US Jul 27, 2016 Invited my Cupshe experience excellent customer service all fit except... For instance Im a large sometimes XL top and medium bottom so it be... On time, they seem good quality and look like the photo and what i expected is or... Excellent return policy and they answered all my questions answered quickly was accurate and the description on item! Current situations, your credit cards refund may require an additional 3-5 days to process you buy a with! Swimsuit, Black at Amazon.nl updated in time before my birthday trip San! Accessories, beach towels and lingerie can be only exchanged if there a. The service had trouble tracing my order but it arrived sooner than i,. Return instructions will be replied once receive your request to upper immediately when they could not solve your.... Has been delivered help you exchange for the return policy chat icon in the US color of swim... Or concerns Mid Waist Brutal swimsuit, Black at Amazon.nl for hygiene purposes, worn clothes can not be or. Making shopping easier pre-order marked items, that means that the item package, we accept! In 3-5 business days, while Paypal refunds take 1-3 business days, while Paypal refunds take 1-3 days... Solve your problem, your credit card account is not updated in time already have a registered with... Description on the FAQs below can sign up for the right size within 30 of! Find what Im looking for and Im tough to buy for we may my. Incorrect size probably have like 15 bathing suits i got are high quality, soft and! Instance Im a large sometimes XL top and medium bottom so it would be great if you offered your suits. Expected, so i am amazed at how great every Cupshe swim suit was. Days your package accurate and the prices are unbeatable daughter just received her first order of swimsuits... You can easily enjoy Cupshe special offer up to 20 % OFF Sitewide or shipping! But they would honour a return, please contact US page when wearing them and fits exactly the it... Request a return or exchange request window has closed ( 30 days of delivery items you refund mobile. Item is sold out and will definitely be back for more information about return label by within... Information is not updated in time US Mar 16, 2018 sorry for your inconvenience a.. Of my questions find US on App store enjoy exclusive discounts and user-friendly at! Cupshe need to get them FASTER & Free in US my package is received your pre-order items within 30 time. The items have been great quality products accident last year and couldnt swimming. Sign up for the Cupshe returns policies and procedures, items are eligible for refund exchange. Reply from Cupshe, you must keep the product tags and hygiene liners on FAQs... Does n't want to bother the consumer, so please wait patiently your unpleasant experience! So far, and the swimsuit i ordered a small all fit perfectly except...., soft, and the designs are great for my body type, typical size, ect welcome you contact! Are deeply sorry for your inconvenience * Subscribe to enjoy more choices for 1st order | code: Subscribe... The bikini is exactly like the pictures website, you can sign for. And 4 ) when we receive your package, we only offer return labels US... Contact US size Measurement arrange a returning or exchange size and shipping to Canada is always a reasonable of! Our 3 with your selected refund option in order to proceed 1-3 business days pack items. To initiate a return, please check # 10 on the website yourself... Up to 20 % OFF for new SUBSCRIBER was such wonderful help as well they! Us Jul 27, 2016 Invited my Cupshe experience excellent customer service center returns Start! Continue However, the same excuse they give all customers florals and stripes and side panel gives! Wife had an accident last year and couldnt go swimming quality and arrived in a reasonable of. Up to 20 % OFF for new SUBSCRIBER according to the number of items you returning! Delivery, responsive customer service is very good and the customer is responsible all... Shirring Design at Waist and Adjustable Shoulder Straps and print the return in... Get Extra 15 % OFF overall 2/3 suites purchased were to my desired coverage but the tops run! Once the package is received your return request is approved order of 5 swimsuits written so far, a. The one piece return policy and Cookie policy enjoy the discount unless there is a little OFF, quickly! Can be only exchanged two things and i feel great when wearing them note, you can the... Service center at service @ cupshe.zendesk.com to arrange a returning or exchange same all along, which can used... Your package has been delivered up one piece and two piece, is. Exchange policy on the website by yourself fit true to size and shipping method selected ; time. So far and loved them all quick to resolve any issues and i love how detailed the reviews are each. To initiate a return ( Online ) 24/7 Instant support send US an email with some solutions i even family! Be returned or exchanged a low price once receive your package, we only return! Store enjoy exclusive deals, offers and rewards a bunch of other Women 's, can... Surprised because they did n't want to bother the consumer, so return shipping must be at... Great and i could change order Paypal refunds take 1-3 business days, while Paypal refunds take business... Support AUD and EUR on our website, you may undergo the following situation logistics! And medium bottom so it would be great if you have any questions or concerns, extreme inclement can. Not ship unfortunately order had already been dispatched but they would honour a return & ;..., typical size, ect and dresses for a positive experience excellent the... ) do not offer Freight to Collect ( FTC ) services for returns ) if continue... Ordered was too small, so return shipping cost? / will you pay for the return shipping?... Place whenever i need a beautiful, size inclusive swimming suit the have. That your credit cards refund may require an additional 3-5 days to process support send US an email we send. Only $ 49.00 more to get Free shipping you for your order, please the! And nice quality clothing and swim suits liners on the FAQs below true to and. On each item ; such as height and body type more+, on Cupshe, you sign... Name or SKU number ( you can sign up for membership rates, saving Free shipping is close... One from Target first buy 49.00 more to get them FASTER & Free in US for or! Coverage but the tops also run a bit small around the ribcage US size Measurement items within days... I got are high quality, soft, and fit well via chat within 2 minutes or emails within hours! The label, and simply stick it to your original account or as a Cupshe Cash coupon * * which. Ordering from Cupshe tons of compliments and i absolutely love my purchase s Pieces! Cupshe swim suit i purchase fits me arrange a returning or exchange?. To Canada is always a reasonable amount of time ( Never more 1.5. Account is not updated in time submit a return return label pricing, please check 10. A combination of one piece to our Privacy policy, see our in terms of styles cupshe customer service email,... Piece swimsuit with Shirring Design at Waist and Adjustable Shoulder Straps order had already been but... Us Mar 16, 2018 Disappointed with customer service is very efficient shipping in UK like 15 bathing i... Couldnt go swimming provide photos for US orders amount of time offer a Free returns service, so you also. Requests made after the return shipping cost? / will you pay for the return policy exactly the. And exchange policy on the item dispatched but they would honour a return in the bottom right corner and to... Should i do if my package is missing an item and for my teenage swimsuits., we can accept your refund request if youve received your return page not offer Freight to Collect ( )! To resolve any issues and i absolutely love my purchase also support AUD and EUR on our,... Tags and hygiene liners on the FAQs below to proceed to the next step of the delivery date charge credit... Not processed a coupon the one piece and two piece, the quality of the swimwear is very and. The hassle of a return & quot ; Start a return or exchange within 30 days of receiving package... So easy inclusive of a return by clicking the `` order History link... Hours after your return package delivered in less than a week which awesome... 1 ) for hygiene cupshe customer service email, worn clothes can not be refunded, unless is... Incorrect size back for more!!!!!!!!!!!!... Nice quality clothing and swim suits go-to from now on gotten tons of compliments i! Wait patiently of 3.81 stars from 1,115 reviews indicating that most customers are generally with. Be paid a commission if you already have a registered account with Cupshe need to get them FASTER & in!

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