hotel riu palace santa maria tripadvisor
Tripadvisor performs checks on reviews. We arrived at the hotel late Monday afternoon, Tuesday and Wednesday relaxed by the pool but Wednesday night my husband started to be ill and Thursday morning I started to be ill. Got so bad we went to reception for help and was sent to the nurse at the hotel who sent us to the clinic by taxi. We visited Santa Maria for our honeymoon from 22/11/2022 to 06/12/2022 for a fortnight. Very nice, brand new hotel. Wait staff constantly using anti bac using cutlery to lay napkins etc. Read Reviews of Hotel Riu Palace Santa Maria. Hotel Riu Palace Santa Maria 5*, -: . People are very nice and we can't wait to come back to this place another time. We very much appreciate you being our guest and it is nice to hear you enjoyed the hotels location and nice design and the beach area, however, we are truly concerned to read about your disappointing experience during the visit and we are very sorry we did not live up to the standards that you expected from us. While your neighbor is talking a bit loud, you can hear every word, walls not enough isolated which is a headache at 5am in the morning.. No smoking allowed while having a coffe or an eveneing beer..very healthy but .. Yawn. The buffet was excellent, loads of choice, very clean, no flies at all. As busy as it was we never couldn't find a seat at meal times, evening/ bars. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. On our website, and anywhere you can book our hotel we do indicate that in order to meet each countrys hygiene requirements, there may be some changes to each hotels services or facilities and amenities that differ from what is described. BORK.Also many many hotel guests walking in and out of public toilets barefoot.. then theyll be wandering into their own rooms later and so on wondering why theyve gotten ill. Blaming the hotel food service. The food at the main buffet restaurant was good, but we would have appreciated more Vegan food (especially non dairy milk choices at breakfast). On the flip side Hotel guests not using tongs on certain items kids unsupervised putting their dirty little mitts on everything. We were still being ill after we returned home. We are very sorry if you got another impression. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. The food is repetitive, this is normal with large all inclusive hotels, however there is something for everyone. It was 17% rooms in used. We are very sorry if you got another impression. I personally would like to see more smaller bars with their own feel, but that just seems to be how RIU do their hotels.Overall a lovely holiday.However, one potential problem that people should be aware of (not the fault of the hotel). Not what we would have expected and really disappointing. What I saw later when the room was being cleaned made me realise how we could of caught the stomach bug. At the same time, we can assure you that all our rooms are built considering the legal requirements regarding insulation and it is therefore very unpleasant for us to hear that you still perceived an increased noise. Speciality restaurants are not good, no ambience and menu restricted, shame as the decor is great so they could be fab. Very nice, brand new hotel. Dear Guest,Thank you for the time you have taken to write us about your experience. We then got chatting to other guests and sadly I was not alone and so many cases around the hotel. Thank you , Dear Wendy, Thank you for taking the time to share your experience at our newly opened hotel through this review. The staff were really helpful and courteous. There are more places to choose from in the, Frequently Asked Questions about Hotel Riu Palace Santa Maria. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Whilst waiting for ice cream my partner saw a feral child, sneeze into the ice cream fridge, wipe his face and then grab the scoop. Reception staff reluctant to let me speak to a manager to advise I had had a problem and I mentioned to Emma from Tui who asked me to see her to fill in a sick form. We visited Santa Maria for our honeymoon from 22/11/2022 to 06/12/2022 for a fortnight. Claim your listing for free to respond to reviews, update your profile and much more. We hope you can understand that this area is out of our reach, however please rest assured that RIU Hotels & Resorts greatly cares about the safety and wellbeing of our guests. Buggy drivers delivering to the huge site are whizzing around and, Dear Sharond63, Thank you very much for staying at our hotel and for providing your honest feedback. We never found that to be the case at all. For the party people. If I was being super picky the restaurant does get busy at tea time so we did try and eat at the restaurants when we could just because I dont love crowds. The hotel is lovely, plenty of pools to choose from. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. We hope you allow us the chance to share a more positive experience with you soon. Love the idea when booking restaurants,its all done by phone and viewing the menus and drinks list,you just scan the QR codes on the tables. Hotel is still half-empty so staff would give you nice room with a seaview (really appreciate that). Previous reviews really did seem concerning hygiene issues etc. Very difficult to book the specialist restaurants. Respectfully, Hotel Riu Palace Santa Maria Online Reputation Manager, Hotels near Atlantic Star Nautical Center, Hotels near (SID) Amilcar Cabral Intl Airport. Own or manage this property? We are sorry to hear that you felt ill during your holidays. Bei Tripadvisor auf Platz 3 von 28 Hotels in Santa Maria mit 4.5/5 von Reisenden bewertet. Room types may vary. At RIU we apply strict cleaning and disinfection protocols, but the other 50% of measures come from the guests. The food at the main buffet restaurant was good, but we would have appreciated more Vegan food (especially non dairy milk choices at breakfast). Water Park was good fun with 4 or 5 slides to choose from.Beach is lovely, absolutely huge, again with plenty of sun beds available under palm trees.Lots of restaurants to choose from, with 4 or 5 alacartes should you desire. So you decide to escape to your terrasse and have a minibar beverage, No as the minifridge is empty, so are the walled bottleholders=not a palace standard. Please rest assured; your comments have been shared with the responsible department for an appropriate follow up as we truly hope you will give us another chance to welcome you soon again. In terms of security it should be clear to everyone at least since the last worldwide pandemic, that every single guest should take care to protect themselves and others. SwimUp rooms very nice and big enough. Japanese, food was great but let down by it being slightly cold. Food- very so so. We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. Note: there will be nothing but water in your room, no, Brilliant hotel; somethings closed due to covid, I think that they should still offer drinks optic and mini bar as this could be left outside room, but still brilliant hotel, nice staff will be returning end of year hope that we can have drinks optic and mini bar then, Very nice Hotel and brand new, but not a Palace standard, New Hotel, very big with 3level blocks. Ilha do Sal All Inclusive Honeymoon Resorts, Hotels near Atlantic Star Nautical Center. Food- very so so. What food & drink options are available at Hotel Riu Palace Santa Maria? We are happy to learn you enjoyed the beverages and your rooms comfort, however it is truly concerning to find that you felt let down by some aspects of your stay and that your experience with us was not completely up to your satisfaction. Tripadvisor'n interaktif haritasn kullanarak konuma ve yakndaki restoran ve gezilecek yer seeneklerine gz atn. Hotel Riu Palace Santa Maria, Santa Maria: Bekijk 1.316 beoordelingen, 2.198 foto's en aanbiedingen voor Hotel Riu Palace Santa Maria, gewaardeerd als nr.3 van 28 hotels in Santa Maria en geclassificeerd als 4,5 van 5 bij Tripadvisor. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Of course there is sometimes a queue at the Pool bar, but thats only because the drinks are really good. Very nice, brand new hotel. Relax in our Wellness Center and on our sunterrace, or get in shape in the gym. However, it should also be clear that there are viruses which, despite all safety measures, can also be transmitted via the air. The 2 adult pools had a swim up bar. Supply issues. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Water park is brill for kids. 3 af 28 hoteller i Santa Maria og med bedmmelsen 4,5 af 5 p Tripadvisor. Which room amenities are available at Hotel Riu Palace Santa Maria? Also entertainment is non existent- shame as the evenings could be great if there was something put on. Certainly, in our bars we are still serving a huge variety of All Inclusive drinks. What can I say about this hotel only one thing Fabulous.we were worried after all the negative comments on reviews but forget them this hotel is a dream.What ever problems it might have had it hasn't now.The cleanliness is outstanding every where in the hotel,the staff are magnificent helpful,friendly,can't do enough for you.I can promise you this review is genuine by a couple of pensioners who have had the best anniversary break ever,we will be definitely coming back again,after we've saved up.I must just mention Albertina she is the best coffee maker on Sal. Prenota Hotel Riu Palace Santa Maria, Santa Maria su Tripadvisor: consulta le recensioni di 1.308 viaggiatori che sono stati al Hotel Riu Palace Santa Maria (n.3 su 28 hotel a Santa Maria) e guarda 2.186 foto delle stanze! For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars. This is the largest RIU hotel that we have stayed in. The bar service is excellent too but the wine and drinks seemed watered down and taste cheap. This is the version of our website addressed to speakers of English in Canada. Some of the more popular amenities offered include a swimup bar, free wifi, and a pool. We where travelling as a family group, Well what can I say about this hotel.Absolute amazing!! We visited spa with my husband (Massage for two): very professional, recommended. Lots of reviews moaning about toilets being few and far between. We visited spa with my husband (Massage for two): very professional, recommended. Hotel Riu Palace Santa Maria, Santa Maria: 1.312 , 2.198 Hotel Riu Palace Santa Maria, #3 28 Santa Maria 4,5 5 Tripadvisor. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 308 reiseanmeldelser, 2 186 bilder og gode tilbud for Hotel Riu Palace Santa Maria, vurdert som nr. Respectfully, Hotel Riu Palace Santa Maria Online Reputation Manager, Ilha do Sal All Inclusive Honeymoon Resorts, Hotels near Atlantic Star Nautical Center. Specially Lendy and Antonio (Topi), fabulous two persons Very good professionals and soooo fun, if you meet them, they will illuminate your day without any doubt.For excursions, many people will come to you, but we highly recommend Hlder. Do go to the white party and neon party, the entertainment team We visited Santa Maria for our honeymoon from 22/11/2022 to 06/12/2022 for a fortnight. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 308 recensioner, 2 186 bilder och bra erbjudanden p Hotel Riu Palace Santa Maria, rankat #3 av 28 hotell i Santa Maria och med betyget 4,5 av 5 p Tripadvisor. Beach is wide, ocean is beautiful, warm enough to swim in April-May but you probably wont go more than once a day. Food is fantastic, I can only compare with a few Carribean resorts: there is so much to choose from that you may not even try the entire variaty during your stay. SwimUp rooms very nice and big enough. See more questions & answers about this hotel from the Tripadvisor community. Perfect hotel if you just want some peace and quiet.Its set by a stunning beach and be prepared for the lucky Lucky No stress man who ask. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. They beat her legs. Prices are calculated as of 09/01/2023 based on a check-in date of 22/01/2023. Waves was so huge, No Kindze can go to the ocean, its to dengerous. Ill detail in my opinion why it isnt 5*: No robes or slippers Towels in bathroom are tiny & old No ventilation in bathroom so everything gets wet after a shower No beach service No bar on the beach Speciality restaurants are awful (dont even bother with the Italian) Staff can often be very abrupt & unhelpful, especially at reception Nobody greets you, even if you smile Can take up to 10 mins to queue for drinks Often no seats available at outside bar in the evenings & table service is sporadic, meaning more queuing at the bar The food. While your neighbor is talking a bit loud, you can hear every word, walls not enough isolated which is a headache at 5am in the morning.. No smoking allowed while having a coffe or an eveneing beer..very healthy but .. The staff were very friendly apart from one of two. And the staff, everyone of them, are so nice, polite, serviceminded and friendly. Will defiantly be back soon Boa Vista booked for next year, Me and my partner stayed here for 10 nights and from the moment we arrived its been amazing! Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Whilst waiting for ice cream my partner saw a feral child, sneeze into the ice cream fridge, wipe his face and then grab the scoop. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Obviously, not the fault of the hotel, but something to bear in mind. Hotel Riu Palace Santa Maria View Hotel 1,290 reviews 0.9 km from Hotel Riu Cabo Verde Free Wifi Free parking Visit hotel website All Inclusive 2022 Oasis Belorizonte View Hotel 2,820 reviews 1.2 km from Hotel Riu Cabo Verde Pool Beach All Inclusive 2022 Hotel Oasis Salinas Sea View Hotel 3,556 reviews 1.4 km from Hotel Riu Cabo Verde Free parking Just amazing, our room, the food, the cleanliness, the staff and the drinks. On the whole, we really enjoyed the food and had no problem what so ever. Also the TUI catamaran trip (adults only) this was a great afternoon, where you can also experience flying fish, as well as a lot of singing and dancing. And on my eyes there was accident with old lady. Wifi is a very good improvement, lovely people working and serving, I had the pleasure to be welcomed by former RIU employees which made, Dear Gilles, Your review and rating of our hotel means a lot to us, and we thank you for taking the time to share your experience at the all new Hotel Riu Palace Santa Maria. Pool service during day is random and sporadic too but more acceptable than of an evening. Overall great stay. The last few days of the holiday, there seemed to be a major problem with mosquitos, with lots of people being bitten multiple times (including us). Vluchten Restaurants Dingen om te doen . Hotel guests not using tongs on certain items kids unsupervised putting their dirty little mitts on everything. This is a 5* hotel, and the staff are all great. The pools are clean and heated. How lazy are these people?!? View Hotel 2,520 reviews 0.3 miles from Hotel Riu Palace Santa Maria Pool Beach All Inclusive Smartline Crioula Hotel View Hotel 2,281 reviews 0.5 miles from Hotel Riu Palace Santa Maria Free parking Pool All Inclusive 2022 Hotel Riu Funana View Hotel 2,718 reviews 0.5 miles from Hotel Riu Palace Santa Maria Visit hotel website All Inclusive 2022 Dear 395anjak, Thank you for the time you have taken to write us about your experience in our hotel. Vluchten Restaurants Dingen om te doen . The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Hotel Riu Palace Santa Maria, Cap Vert ds 229 sur Tripadvisor: Consultez les 1 317 avis de voyageurs, 2 198 photos, et les meilleures offres pour Hotel Riu Palace Santa Maria, class n3 sur 28 htels Cap Vert et not 4,5 sur 5 sur Tripadvisor. 3 av 28 hotell i Santa Maria og vurdert til 4,5 av 5 p Tripadvisor. View Hotel 2,822 reviews 1.0 miles from Hotel Riu Palace Santa Maria Pool Beach All Inclusive 2022 Hotel Oasis Salinas Sea View Hotel 3,561 reviews 1.0 miles from Hotel Riu Palace Santa Maria Free parking Beach Top Rated Breakfast included 2022 Hotel Morabeza View Hotel 1,048 reviews 1.2 miles from Hotel Riu Palace Santa Maria Free parking Pool The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. Day and evening entertainment. Yes, free parking is available to guests. more. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. We apologize for any inconvenience, and we hope you can understand that all the changes that may occur are only to ensure our guests and employees wellbeing and peace of mind, which especially now is our number one priority. Overall a good vacation with some minor problems. Vuelos Alquileres de vacaciones Restaurantes Qu hacer Turismo en Santa Mara . you to buy trinkets etc.Very pleasant mind you. Now 189 on Tripadvisor: Hotel Riu Palace Santa Maria, Santa Maria. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. RIU Hotels and Resorts, Other at Hotel Riu Palace Santa Maria, responded to this review. We requested a room block via email before we arrived and this was honoured. Previous reviews really did seem concerning hygiene issues etc. Overall a good vacation with some minor problems. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Due to covid, many of the restaurants and pools were closed. Before we arrived we did see on trip advisor people was becoming Ill, we did try and change our holiday, however TUI, informed us that there was no problem that they were aware of!!! The food is top draw. We hope you allow us the chance to share a more positive experience with you soon. There was no support at all. Prices are calculated as of 09/01/2023 based on a check-in date of 22/01/2023. Visit shark island, its a short trip and some people do get taxis, we booked it through TUI. Bei Tripadvisor auf Platz 3 von 28 Hotels in Santa Maria mit 4,5/5 von Reisenden bewertet. There was lots of choices but not easy to find something plain. Coffe -perfect, drinks-very poor the worst were dogs on a beach. We apologize for any inconvenience, and we hope you can understand that all the changes that may occur are only to ensure our guests and employees wellbeing and peace of mind, which especially now is our number one priority. Ask Trail39350456461 about Hotel Riu Palace Santa Maria 3 Thank Trail39350456461 This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Pool-like everywhere. For gastronomy lovers, live cooking stations at our main buffet as well as Italian, Fusion, Japanese and Steakhouse specialty restaurants; 6 bars, Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. Staff are really friendly and the room service feature on the app is great if you need anything extra. Now, we are pleased that our holiday was not changed as we have had an amazing time. It could of been a brilliant holiday, the hotel was nice, food was good. Wait staff constantly using anti bac using cutlery to lay napkins etc. Plenty of bars and eating areas and for those wondering about lack of loos the blocks are large and spotless Not seen or heard of any Ill was whilst here . Well done and thank you, Excellent hotel very clean staff are very professional rooms cleaned and towels changed every day would definitely recommend this hotel only one problem I dont rate the restaurants food is better at the buffet drinks are good would definitely return well done to all the staff great holiday, Excellent location and super service. What are some restaurants close to Hotel Riu Palace Santa Maria? Thanks Riu and Sal. We are fully aware of how uncomfortable the symptoms can be and hope you have completely recovered. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Fantastic, beautiful hotel. Mainly.. hotel was ok. This is not true, we did come across people at the hotel telling us they have been unwell, the cause was unknown. The whole of the resort seemed spotless to us, the cleaners do a great job and are constantly walking round cleaning up. See 1,316 traveler reviews, 2,198 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. Have a great day, Hotel Riu Palace Santa Maria Online Reputation Manager, Visited this hotel April 25 - May 2 during the pandemic with my husband and a single friend staing in a separate room. We look forward to hosting you again very soon to match, or better, exceed your expectations in the style that distinguishes us at RIU. Waves was so huge, No Kindze can go to the ocean, its to dengerous. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Rooms were really nice and well serviced.Previous reviews really did seem concerning hygiene issues etc. Tripadvisor performs checks on reviews. As our goal is to provide good food to all our guests and our chefs strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes, we are very sorry to learn that you did not enjoy our cuisine at our property. more. While your neighbor is talking a bit loud, you can hear every word, walls not enough isolated which is a headache at 5am in the morning.. No smoking allowed while having a coffe or an eveneing beer..very healthy but .. Restaurant-only one in use. There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde, Lock in the lowest price from these sites. Hotel is kept clean - apart from the glass in praia that has bird mess all down them and it would be great if they had a beach bar and more toilets. Which popular attractions are close to Hotel Riu Palace Santa Maria? Over cooked! We never found that to be the case at all. See 1,298 traveller reviews, 2,174 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde, Lock in the lowest price from these sites. Review collected in partnership with riu.com. I've never been ill like we were for so long before. More. The service is excellent and the waiters are very friendly. Hotel Riu Palace Santa Maria, : 1,316 , 2,198 Hotel Riu Palace Santa Maria, ' 3 28 4.5 5 -Tripadvisor. It was fun. 3 av 28 hotell i Santa Maria og vurdert til 4,5 av 5 p Tripadvisor. Hotel Riu Palace Santa Maria, Santa Maria: Se 1 310 recensioner, 2 186 bilder och bra erbjudanden p Hotel Riu Palace Santa Maria, rankat #3 av 28 hotell i Santa Maria och med betyget 4,5 av 5 p Tripadvisor. Pool-like everywhere. This newly open hotel is set in a perfect place on a beautiful stretch of pristine beach. Tui basically blamed us for not washing our hands and drinking too much. The buffet is excellent and great choice. Self serve tongs and the plates they sit on constantly being changed out and staff cooking the food all wearing masks and disposable surgical type gloves. See 1,311 traveller reviews, 2,198 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. The design of the hotel is breathtaking. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Conveniently located restaurants include Marea Restaurant, Hot Spot, and Ocean Cafe. We are sorry to hear about the unfortunate accident you witnessed on the beach. The rooms are cleaned daily and you can request the mini bar to be topped up via the Rui App. We were only at the hotel for a week but it was quite samey. We assure you that these are not the standards that are reflective of the hotel and the service we aspire to provide at Riu. Experience at our newly opened hotel through this review there are more to... Are so nice, food was great but let down by it slightly. Mitts on everything never could n't find a seat at meal times, evening/ bars still so... Been unwell, the hotel for a week but it was quite samey our bars we are to... Profile and much more of pristine beach a brilliant holiday, the cleaners do a great job and are walking... Travelling as a family group, Well what can i say about this hotel the... Sunterrace, or get in shape in the gym food & drink options are available at hotel Palace... Pools to choose from to hear that you felt ill during your holidays pleased that our holiday not... Is normal with large all Inclusive Hotels, however there is sometimes a queue at hotel... Using tongs on certain items kids unsupervised putting their dirty little mitts everything. Could n't find a seat at meal times, evening/ bars anything extra this review random! We then got chatting to other guests and sadly i was not alone and so many cases around the has... As we have had an amazing time Water park no Kindze can go to the ocean, its dengerous! 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